My domain redirection is not working, why is it happening?

If a web redirection does not work, it is usually due to the browser cache. Test by pressing CONTROL + F5 (CMD+ALT+R on MAC) to update the browser cache.

Sometimes it is necessary to delete all the information stored in the browser cache to prevent your domain from displaying the same content that you have previously visited. To do this you will need to access your web browser configuration menu or tools and completely delete the history, cookies and cache. Once this process is completed, access your domain again to check the redirection.

It may also be because the destination URL is malformed, does not exist, or the final web does not load correctly.

If the problem persists, you can send a ticket to our Technical Support center through your Customer Area.

Do you need help?

Our support team will be happy to help you with any questions you may have before you take your first step into the digital world.

Where to start?

The first step for your new project is to search for an available domain.

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