Help: Electronic Mail

Configuration of your accounts, redirections, webmail, ...

• Can I contract more email addresses apart from those that I have with my plan?

  In case you need more email accounts than your current plan allows, it will be necessary to make an upgrade to an higher plan....

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• Can I filter the SPAM or eliminate it?

  Yes, you can activate your domain’s anti-spam filter to do so.

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• How can I create mail redirections and aliases?

  Whenever you have a different plan than "Redirection and Parking", you can create a mail redirection or an alias from the domain management area....

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• How can I read email via the website?

  You can access and check your email from the web application that we offer: Webmail...

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• How do I configure mail account in Mail?

  To configure your mail accounts in Mail, follow these steps:...

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• How do I configure mail account in Microsoft Outlook?

  To configure your mail accounts in Microsoft Outlook, follow these steps:...

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• How do I configure mail account in Mozilla Thunderbird?

  To configure your mail accounts in Mozilla Thunderbird, follow these steps:...

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• How do I configure mail accounts in Outlook Express?

  To configure your mail accounts in Outlook Express, follow these steps:...

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• How do I create email accounts?

  To create e-mail accounts under your own domain you'll need to have at least a Mini hosting plan associated to your domain, the Redirection and Parking plan doesn't permit the creation of e-mail accounts, so in case your domain has one you'll have to upgrade the plan to a bigger one from the "Hosting" tab of the domain....

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• How do I modify my email accounts?

  From your Client Area > my domains > select the domain > my email accounts.

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• What is the solution to a full mailbox?

  There are multiple solutions....

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• Android: Configure e-mail accounts

  Android's e-mail app permits you to receive and send emails using the e-mail accounts created under your own domain. Configure it is very easy, simply follow the following steps:...

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• Can I change the password to my mail accounts?

  From your Client Area > my domains > select the domain > my email accounts.

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• Can I increase the size of the mail accounts?

  No, you must select a plan with more extensive features.

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• Configure an e-mail account in iPhone

  Configure your e-mail account in your iPhone is very simple, follow our instructions and you'll have your e-mail account configured correctly in only a few minutes:...

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• Configure e-mail accounts in Windows 10
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• Create e-mail forwarding from WebMail

  Create an e-mail forwarding from WebMail is very easy, to do it you'll only need an existing e-mail address under your domain, to create one, follow this steps from our help: Create an email account...

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• How can I configure an automatic reply message?

  You can configure an automatic reply message in your Client Area > Manage > My domains > yourdomain > Services/Hosting > Mail Accounts...

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• How do I configure mail accounts in Windows Live Mail?

  Windows Live Mail is the Outlook Express replacement electronic mail client. This program is pre-installed in the Windows Vista operating system, although it can also be used on other Windows operating systems by downloading it, freely, at http://get.live.com/wlmail/overview...

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• How to configure e-mail accounts

  Once purchased your hosting or email plan for your domain and having created your e-mail accounts, you can easily configure them in your devices, below you'll find our guides to do it on:...

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• I have my own mail server and I want to use it. How do I configure the DNS?

  You must configure the MX records in your Client Area > Manage > My domains > yourdomain > Web Hosting > DNS Zone.

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• In case of a mail failure what should I do?

  You can carry out various tests to solve it:...

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• Outlook: Solve error 0x800CCC0E

  It is very common to receive the error message 0x800CCC0E when configuring an email account in Outlook and trying to send an e-mail, the reason why you get the error is because Outlook is not authenticating your account on the server while sending it, so the outgoing mail server rejects the message....

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• Using Google Apps for e-mail

  In order to be able to use the Google Apps e-mail service in our domain we must follow the next steps, please note that the instructions are the same for the standard or the business version:...

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• What is an anti-spam filter?

  As it's name says, an anti-spam filter is responsible of filtering the spam or advertising/massive e-mails sent to your e-mail account....

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• What is SPAM?

  It is the unsolicited messages, normally of an advertising nature, sent in massive quantities which one way or another prejudice the recipient.

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• What is the difference between a mail account and an alias?

  A mail account has a mailbox where the user’s messages are stored. An alias does not have a mailbox, it just redirects the mail to the account specified by the client.

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• What is the difference between POP3 and IMAP?

  The main difference is that IMAP enables you to read the mail without downloading it onto your local computer. All the operations are done on the server and not on the user’s equipment as with POP3....

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