Help center & technical support
Guides by category
Domains
AuthCode, TLDs, DNS... too many concepts, here we clarify them all for you.
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Web hosting
Problems with the FTP connection, script instalations or any query relating to the web space.
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Customer area
The vital zone from which to control all your services, here you can find answers to all your questions about them.
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SSL Certificates
What are they? How do they work? How are they installed? All your questions answered in our help.
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Electronic Mail
Configuration of your accounts, redirections, webmail...
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Billing
Here you will find all the questions and answers relating to the billing of our services.
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Glossary of Terms
All the concepts related to domains, web hosting, Internet, etc.
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Featured questions
- Can I contract more email addresses apart from those that I have with my plan?
- Can I filter the SPAM or eliminate it?
- Could the owner-registrar of the domain lose ownership of same?
- How can I access my MrDomain user account?
- How can I contact technical support?
- How can I create mail redirections and aliases?
- How can I read email via the website?
- How can I register a domain?
- How do I configure mail account in Mail?
- How do I configure mail account in Microsoft Outlook?
- How do I configure mail account in Mozilla Thunderbird?
- How do I configure mail accounts in Outlook Express?
- How do I create a MrDomain user account?
- How do I create email accounts?
- How do I modify my email accounts?
- How do I upload my website via FTP?
- How long does it take to register a domain?
- How to buy a web hosting service?
- I have contracted my domain name but I try to access via Web and it doesn’t work. Why not?
- I have various domains with various registrars. What would be the advantage of transferring them to MrDomain?
- I want to register a domain that has just expired. When does a registered domain become fully available?
- My domain redirection is not working, why is it happening?
- Steps to transfer a .com, .net, .org, .info or ngtld domain
- Steps to transfer a .es, .com.es, .nom.es or .org.es domain
- The transfer of my domain couldn’t be done. Have I lost my domain?
- What are FTP accounts used for?
- What are the DNS for MrDomain?
- What do I do if I have problems deleting FTP folders?
- What does a domain transfer mean?
- What is a sub-domain?
- What is MySQL?
- What is the Auth-code? How do I obtain it?
- What is the FTP?
- What is the price of registering a domain?
- What is the solution to a full mailbox?
- What is Web Hosting?
- What payment methods do you accept?
- When my products are about to expire, will I be warned in advance?
- When will my domain be active?
- Where can I find my invoices?
Technical support
If you can not find answer in our help guides, you can contact us, and we will assist you.
Other resources
Tutorials
In our blog you can find tutorials related to WordPress, PrestaShop and other technical issues.
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Developers
In our MrDomain Developer Portal you will find the required documentation to implement our services.
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Abuse report
Email us if you want to inform about a bad use of our services as: copyright infractions and other illicit activities.
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